Admissions

Appointment Policy
We see office visits by appointment.  We see pets in the following order.
    Emergencies
    Appointments
    Walk-ins

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. 

All cats must be presented in an appropriate cat carrier or on a leash. 

 Pre-Surgical Policy
All surgical procedures are performed with the safest and most modern anesthetic agents under strict sterile conditions.  Elective surgical procedures are scheduled with our receptionists and are performed Monday through Friday in the morning.  Remember, if your pet is scheduled for surgery DO NOT FEED or give water after midnight the night before or the morning of the procedure.

All dogs must be current on vaccines
 
  Rabies vaccine
    DA2P-PV vaccine
    Physical exam within the past 6 months by one of our doctors


All cats must be current on vaccines
    Rabies vaccine
    FVRCP vaccine
    Physical exam within the past 6 months by one of our doctors

Overnight Patients
We do not provide 24 hour care.  We believe that most non-critical pets are happier and less stressed at home in their familiar surroundings.  If we think your pet will need additional attention and care, we will refer you to an after-hours emergency facility.

Payment
Payment is expected at the time services are rendered.  We make every effort to ensure all our fees are fair and reasonable and you are encouraged to discuss the charges before services are rendered.  We will be happy to provide you with an estimate prior to any service.
We offer many payment options.
    VISA
    MasterCard
    Discover
    American Express
    Check
    Cash
    Care Credit-- for more information on care credit click here

visamastercarddiscoverAmerican ExpressCashCheckCare Credit

 


For After Hour Emergency Care
Lisle Emergency Clinic
(630) 960-2900 
820 Ogden Ave.  
Lisle, IL 60532   

For 24-Hour Emergency Care
Arboretum View Animal Hospital

(630) 963-0424 
2551 Warrenville Rd
Downers Grove, IL 60515

http://www.arboretumviewanimalhospital.com/